GENERAL TERMS AND CONDITIONS
Effective Date: May 28, 2025
Welcome to Clore.ai! These Terms of Service ("Terms") govern your access to and use of the Clore.ai website (the "Site"), platform, and services (collectively, the "Services") provided by Clore.ai ("Clore.ai," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.
"Platform": Refers to the Clore.ai website, applications, and underlying technology that facilitates the renting and provision of computational resources. "User": Any individual or entity that registers for an account or uses the Services. Users can be "Renters" or "Hosts." "Renter": A User who rents computational resources (e.g., GPU instances) through the Platform. "Host": A User who lists and makes their computational hardware available for rent through the Platform. "Instance": A virtual machine or containerized environment, including associated computational resources (CPU, GPU, RAM, storage), made available by a Host and rented by a Renter. "Content": Any data, code, software, information, or materials uploaded, processed, or transmitted by Users in connection with the Services.
Eligibility: You must be at least 18 years old or the age of legal majority in your jurisdiction to use our Services. By agreeing to these Terms, you represent and warrant that you meet these eligibility requirements. Account Registration: You must register for an account to access certain features of the Service. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Account Security: You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify Clore.ai immediately of any unauthorized use of your account. Clore.ai cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation. One Account: Each individual or entity is generally permitted to have one Clore.ai account. Operating multiple accounts for the purpose of circumventing these Terms or any platform limitations is prohibited.
License: Subject to your compliance with these Terms, Clore.ai grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services. Acceptable Use: You agree not to use the Services for any purpose that is illegal, harmful, or otherwise objectionable. This includes, but is not limited to: Activities that violate any local, state, national, or international law or regulation. Distributing malware, viruses, or any other malicious software. Engaging in denial-of-service attacks or any other activity that disrupts or interferes with the Services or the networks connected to the Services. Mining cryptocurrencies, unless explicitly permitted for specific listed machines and agreed upon by both Host and Renter where such activity does not violate local laws or Clore.ai policies. Clore.ai reserves the right to prohibit cryptocurrency mining at its discretion. Infringing on the intellectual property rights of others. Storing or transmitting illegal content, including but not limited to child sexual abuse material. Attempting to gain unauthorized access to any part of the Services, other accounts, computer systems, or networks connected to the Services.
Violation of these Terms, including the prohibited conduct outlined below, may result in immediate suspension or termination of your account, de-listing of your hardware, forfeiture of funds (as further detailed in Section 9), and/or legal action, at Clore.ai's sole discretion. Clore.ai reserves the right to suspend or terminate accounts or specific hardware listings for, but not limited to, the following reasons: Self-Renting: Renting your own listed hardware, or coordinating with others to do so, for the primary purpose of artificially generating rewards, reputation, or transaction volume. This activity is considered fraudulent and a form of theft from the platform and its users. Interference with Renter Environments: Any unauthorized access, modification, tampering, or interference with the Clore Docker container, software environment, running processes, or data of a Renter's active instance. Hosts must ensure the integrity and isolation of Renter environments. Hardware Spoofing or Misrepresentation: Listing hardware with certain specifications (e.g., "5 x RTX 5090") and then providing inferior, different, or fewer resources (e.g., "1 x GTX 1060") to a Renter during an active rental. This includes any bait-and-switch tactics. Artificial Inflation of Specifications: Knowingly and falsely overstating hardware specifications, such as the number of CPU cores, amount of VRAM, clock speeds, available disk space, benchmark scores, or other performance metrics, in machine listings. Exploitation of Platform Vulnerabilities: Identifying and using any bug, vulnerability, or loophole in the Clore.ai platform or its associated systems to unfairly increase metrics (such as Machine Future Proofness - MFP, or any other performance/reliability score), gain unauthorized access, disrupt services, or otherwise obtain an unfair advantage. Fraudulent Activities: Bypassing or attempting to bypass Clore.ai service fees. Abusing referral programs, promotional offers, or reward systems. Any other form of financial fraud, misrepresentation, or deceptive practices in connection with the use of the Platform.
Illegal Activities: Using the platform for any illegal purpose, including but not limited to hosting or distributing illegal content, engaging in unauthorized network scanning, or launching attacks. Violation of Third-Party Rights: Infringing upon intellectual property rights, privacy rights, or other rights of third parties. Malicious Software: Uploading, running, or distributing viruses, malware, ransomware, or any other harmful code. Resource Abuse: Engaging in activities that excessively consume network bandwidth or computational resources in a way that degrades the service for other users or the host, beyond the agreed-upon rental terms. Clore.ai will investigate suspected violations. We reserve the right to determine, in our sole discretion, whether a violation has occurred and the appropriate response.
If you use the Services as a Host, the following terms apply: Listing Hardware: You are responsible for the accuracy and completeness of your hardware listings, including specifications, availability, and pricing. Hardware Maintenance: You are responsible for maintaining your hardware in good working order and ensuring it meets the specifications described in your listing. Software Environment: You agree to install and maintain any Clore.ai-required software on your host systems to enable proper functioning, monitoring, and management of instances by Renters and the Platform. You must not tamper with or disable this software. Availability: You are expected to maintain high uptime for your listed hardware. Frequent or unannounced downtime may affect your Host reputation and earnings. Data Security and Privacy (for Renters): You must not access, monitor, or interfere with any Renter's data or activities on instances running on your hardware, except as strictly necessary for troubleshooting and with explicit permission or as required by law. Compliance: You must comply with all applicable laws and regulations regarding the provision of your hardware. Payment: Clore.ai will facilitate payments from Renters to Hosts, deducting applicable service fees. Payment schedules and methods will be detailed on the Platform. You are responsible for any taxes on your earnings.
If you use the Services as a Renter, the following terms apply: Payment: You agree to pay all fees associated with your use of rented Instances, as specified on the Platform at the time of rental. Payments are typically pre-paid or charged based on usage. Resource Usage: You are responsible for your usage of rented resources. You must not exceed allocated resources in a way that disrupts the Host or other users. Content Responsibility: You are solely responsible for all Content you upload, process, or store on rented Instances. You warrant that you have all necessary rights to use such Content and that its use does not violate any laws or third-party rights. Data Backup: You are responsible for backing up your own Content. Clore.ai and Hosts are not responsible for any loss of Content. Software Licensing: You are responsible for ensuring you have the necessary licenses for any software you install or use on rented Instances.
Service Fees: Clore.ai charges service fees for facilitating transactions on the Platform. These fees will be clearly disclosed to you before you confirm a transaction. Payment Processing: We may use third-party payment processors to handle payments. Your use of such third-party services will be subject to their terms and conditions. Taxes: Users are responsible for determining and paying any applicable taxes arising from their use of the Services. Refunds: All fees are non-refundable except as expressly stated in our refund policy (if any) or as required by applicable law. Clore.ai may, in its sole discretion, offer credits or refunds on a case-by-case basis.
Clore.ai IP: The Services, including the Site, Platform, software, trademarks, logos, and all underlying technology, are the property of Clore.ai or its licensors and are protected by copyright, trademark, and other intellectual property laws. User Content: You retain ownership of your Content. By using the Services, you grant Clore.ai a limited license to access, use, and process your Content solely for the purpose of providing and improving the Services.
Termination by You: You may terminate your account at any time by following the instructions on the Site. Termination by Clore.ai: We may suspend or terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include, but are not limited to, violation of these Terms (especially Section 4: Prohibited Conduct). Effect of Termination and Forfeiture of Funds: Upon termination, your right to use the Services will immediately cease. If your account is terminated, your Content may be deleted. Forfeiture for Fraudulent Activity: If Clore.ai terminates your account due to fraudulent activities, including but not limited to self-renting (as defined in Section 4) or other actions deemed as theft or severe misuse of the platform, Clore.ai reserves the right to seize and retain any funds, credits, or balances associated with your account as partial compensation for damages incurred by Clore.ai and its community. This action will be taken at Clore.ai's sole discretion after an internal investigation. Hosts may also lose access to unpaid earnings if termination is due to a violation of these Terms.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. CLORE.AI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES, OR AS TO THE ACCURACY, RELIABILITY, OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SERVICES. CLORE.AI ACTS AS A MARKETPLACE AND IS NOT RESPONSIBLE FOR THE CONDUCT OF ITS USERS (BOTH RENTERS AND HOSTS), THE QUALITY OR RELIABILITY OF HOSTED HARDWARE, OR THE CONTENT PROCESSED BY RENTERS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CLORE.AI, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICES OR ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT CLORE.AI HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL CLORE.AI'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICES OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE GREATER OF (I) THE AMOUNT YOU HAVE PAID TO CLORE.AI FOR ACCESS TO AND USE OF THE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENT(S) GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS (USD $100).
You agree to defend, indemnify, and hold harmless Clore.ai, its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your Content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Services.
Clore.ai reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. We also reserve the right to modify, suspend, or discontinue the Services (or any part thereof) with or without notice at any time.
These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in Prague, Czech Republic, using the English language in accordance with the Arbitration Rules and Procedures of the Arbitration Court attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic then in effect.
Entire Agreement: These Terms constitute the entire agreement between you and Clore.ai concerning your use of the Services and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and Clore.ai. Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable. No Waiver: The failure of Clore.ai to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Assignment: These Terms are personal to you, and are not assignable, transferable, or sublicensable by you except with Clore.ai's prior written consent. Clore.ai may assign, transfer, or delegate any of its rights and obligations hereunder without consent. Notices: Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Clore.ai (i) via email (to the address that you provide) or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
If you have any questions about these Terms or need to contact us for any reason, you can reach us via the following email addresses: General Inquiries & Support: [email protected] Business & CEO Office: [email protected] Marketing & Partnerships: [email protected]
Stay in touch with us